Cookie Policy

Cookies are small text files placed on your computer, smartphone, or tablet when you visit our website or browse a merchant storefront hosted on Turtle. They help us recognize your browser, maintain logged-in administrative sessions, remember items stored in a customer cart, and improve platform performance.

In addition to cookies, we may utilize related browser storage technologies such as localStorage, sessionStorage, and secure HTTP-only authorization headers.

The following matrix details the primary cookies and tokens deployed across the Turtle infrastructure:

When you access external integrations (such as payment gateways, WhatsApp web redirectors, or embedded media), those third parties may deploy independent cookies.

We do not control third-party cookies. We encourage you to review the cookie and privacy statements of those respective service providers (e.g., Meta/WhatsApp, Google).

You have full authority to modify, block, or clear cookies directly through your web browser settings:

• Google Chrome: Settings → Privacy & Security → Cookies and other site data.
• Apple Safari: Preferences → Privacy → Manage Website Data.
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data.
• Microsoft Edge: Settings → Cookies and site permissions.

You can also manage non-essential preferences through our interactive Privacy Choices & Consent Center.

We may periodically revise this Cookie Policy to account for updates in browser technical standards, legal guidelines, or new platform features. The timestamp at the top of this document indicates the latest revision date.

For any questions regarding our use of cookies and tracking technologies, please contact our Data Protection Desk: